Services Provided
- Website Design, Implementation, Launch
- Content and Information Architecture
- ADA Compliance
- Third Party Integrations
- Secure Hosting and Maintenance
The Delaware State Housing Authority (DSHA) had a legacy site on a proprietary Content Management System (CMS), that had become sluggish, restrictive, and lacking in accessibility compliance. Rivendell undertook the comprehensive project to modernize the state agency website by updating the CMS, content architecture, and UI/UX, aiming to provide optimal and accessible services to Delaware constituents including landlords, tenants, and vendors. Our team started by meticulously analyzing the legacy site to understand the needs of DSHA’s users and address the challenges posed by scattered and excessive content. Through a detailed content audit and reorganization, we streamlined and prioritized information to enhance clarity and coherence, ensuring it met both organizational goals and user expectations. The layout was redesigned to improve navigation ease, allowing all users to effortlessly access necessary information. Throughout this transformation, we maintained close collaboration with DSHA’s internal stakeholders, ensuring the revamped website aligned with their vision and ultimately resulted in a coherent, user-friendly, and visually appealing digital presence.
Services Provided
- Website Design, Implementation, Launch
- Content and Information Architecture
- ADA Compliance
- Third Party Integrations
- Secure Hosting and Maintenance
The comprehensive overhaul of the DSHA website significantly enhanced the site’s architecture, design, and navigational functionality. By updating the CMS, redefining the content structure, and refining the UI/UX, we created a platform that not only meets the modern standards of web accessibility but also caters effectively to the specific needs of landlords, tenants, and vendors in Delaware. The reorganized content, paired with a user-friendly layout, now guides users smoothly through the site, making critical information straightforward to find and interact with. These improvements, achieved through relentless collaboration with DSHA stakeholders and a deep understanding of end-user requirements, have culminated in a more intuitive, aesthetically pleasing, and operationally efficient website, greatly enhancing the online experience for all visitors.
